Sledgehammer Announces Big Changes To ‘Call of Duty: WW2’ Following Online Issues



Call of Duty: WW2 only came out two weeks ago, but performance issues with online and multiplayer gaming is souring the game’s launch. The online issues have become such a stumbling block that the game’s developer, Sledgehammer, has addressed the taxing situation. On Monday morning, Sledgehammer posted a blog post apologizing and vowing to fix the matter.

“It’s been a whirlwind since launch,” the post said. “We’re seeing millions of fans play every day. However, we also know we’ve had issues, there’s frustration. We recognize that and we hear you.” Sledgehammer said their “highest priority is to deliver the best online experience possible” and added, “We’re not there yet, and we won’t rest until we are.” The developer assured gamers that their “entire team is working around the clock” to correct the issues.

Sledgehammer revealed that an update issued last week caused problems with online performance:

“While our previous Game Update which released early Friday solved several critical needs, unfortunately it also had an adverse effect on server performance. As a result, we moved to P2P (listen) servers. Overall, the game is stable, however we know that P2P brings things like Host Migrations and other issues that make for inconsistent gameplay experiences. Our objective to return to dedicated servers is our highest priority.”

Sledgehammer and Activision are already testing dedicated servers in “limited markets” and hope to expand once they’ve successfully tested them. Sledgehammer said they identified the root cause of an issue causing disconnects from the server, lost stats, and post-match lobby freezes, and will issue a worldwide patch for Xbox One and PS4 on Monday night to fix these problems.

Sledgehammer confirmed that Call of Duty: WWII‘s Headquarters mode is not working correctly. The HQ mode is a social space where a multitude of online players can gather, but last week they made it a solo experience. “HQ is best enjoyed with a thriving, fully populated social community interacting together,” Sledgehammer said. “So hang in there while we address the most pressing concerns first.” Until Headquarters is fixed, you can still invite friends into the community space.

Sledgehammer also assured PC gamers that they haven’t forgotten about them:

“We also want to reinforce our commitment to PC fans. We have the next PC Title Update ready to go, but we believe we need to work through the issues noted above first – many of which also affect PC players. For this reason, we’ll wait a bit longer before deploying the patch to the PC in order to ensure everything is the way it needs to be first.”

Sledgehammer said they are listening to all feedback on their Twitter, Facebook and on the official Call of Duty: WWII Reddit as well as with Activision Support on Twitter and the support website. “This is only the beginning, so thank you for playing,” the blog stated. “We won’t rest until we resolve everything we can for the community.”

[Gamespot]