Wendy’s is always about quality according to their advertising. So this guy has some justification. No, just kidding; he looks completely insane as he rants about incompetence at his local burger slinging joint.
Two things: 1) Nothing good has ever come out of a person walking up to a drive-thru window. Nothing. 2) Are we sure that we want the mantra of “competence” to be the thing to cling to when you’re berating minimum wage workers at a chain fast food place? Love Wendy’s, the Frosty is lifechanging, but maybe you should learn a little bit about managing expectations, Mister.