A woman says the moving company she hired to help with her relocation to a new apartment showed up hours late for less than a minute, then immediately drove off.
TikTok creator Flora (@maincharacter1.0) posted a storytime video warning viewers not to hire All My Sons Moving & Storage after the company allegedly put her in a stressful ordeal. The video has garnered over 409,000 views.
“Can you tell I’m so stressed, overwhelmed and pissed off?” she wrote in the video’s text overlay. “How the f— am I supposed to move now?”
In the clip, Flora explains she had booked the company to move her belongings on March 7 after putting down a deposit. She says the move was supposed to help simplify an already hectic week, since she needed to leave her apartment and had heavy furniture that would be difficult to transport on her own.
Instead, she says the process spiraled into confusion and missed communication.
“No guys, you’ll never guess,” she begins the video. “You’ll never guess. My movers who didn’t show up yesterday… No, they actually did show up. For 30 seconds—not even.”
According to Flora, she had spent most of the day waiting for the movers to arrive. Late in the evening, she finally received a call from the crew saying they would be there shortly.
“They called me at 5:45 saying, ‘Hey, we’ll be there in 15 minutes,’” she tells viewers.
When she looked outside her apartment window around 6pm, she says she saw the moving truck pulling onto her street.
“I see them coming down the street,” she recalls. “They start putting their hazards on.”
They Immediately Leave
But the interaction, she says, lasted only moments. By the time she went downstairs to meet them, the truck was already leaving.
“I go downstairs; I go out the door. They’re not there anymore,” she says. “They’re gone.”
She says she spotted the truck driving away several buildings down the road and initially assumed the movers might simply be circling the block or looking for parking.
“I’m like, ‘OK, maybe they’re just going around the block,’” she explains.
Instead, she says they disappeared entirely. Flora says she began calling the crew repeatedly to try to figure out what had happened.
“I call them multiple times,” she says. “I call them six times.”
She also contacted the company itself, hoping someone could reconnect her with the movers. But reaching anyone consistently was difficult.
“You can’t get ahold of the same person more than once,” she says, describing a confusing phone system where calls were routed to different offices. “Sometimes they’ll pick up in Texas, sometimes Alabama, sometimes St. Louis.”
Despite the calls, she says the movers never returned that night.
“They didn’t show up that day,” she tells viewers. “They didn’t come move me when I already put my deposit down.”
She Says Communication Only Got Worse The Next Day
Flora says she eventually managed to speak with someone helpful, but even then, she says she was told the move couldn’t happen that night because the company had already closed.
“They close at eight,” she says, adding that she was told the movers had finished their scheduled work for the day.
That left her in a difficult situation. Because she had spent the day preparing for the movers, much of her apartment had already been packed up.
“Now I’m stuck here,” she tells viewers. “I don’t have a bed. Where am I supposed to sleep? Everything’s already packed.”
Flora says the company informed her it had no available movers, but she pushed for them to prioritize her move the following day, arguing that the missed appointment should put her at the top of the schedule.
“I was like, ‘Oh no, yes you do. You are going to have availability tomorrow,’” she recalls saying.
Eventually, she says a representative told her the movers would arrive the next day, sometime between noon and 3pm.
“At that point I’m like, ‘Perfect, great,’” she says.
But the next day brought even more waiting.
“What time is it?” she asks viewers during the video. “It’s 4:15pm.”
By then, she says she had still not received any call or update from the movers. Once again, she tried contacting the company directly. When she did reach someone, she says the explanation she received was that the movers were running behind schedule on another job.
“They said the move took way longer than expected,” she explains. “Why didn’t you call me an hour ago to tell me that?”
According to Flora, the representative estimated the movers would finish their previous job around 3:30 or 3:45 and then head her way.
“They should be done and on their way,” she says she was told.
But as the hours passed, she says she began to worry the move might not happen at all.
“Am I going to be moved out today?” she asks viewers. “Are they coming?”
She Says She Was Forced To Consider Moving Everything Herself
Flora explains that she had hired professional movers specifically because the move involved heavy items and multiple flights of stairs at her new apartment.
“I hired movers because I have a lot of heavy stuff,” she says. “There are two flights of stairs. There’s no elevator.”
She also says she chose to pay for professional help because she hoped it would save time during an already busy period.
“I was like, ‘I’m going to eat the cost and hire movers so it would be seamless and easy,’” she explains.
Instead, she says the situation had turned into a logistical nightmare.
“Boy, was I wrong,” she says.
With the deadline to vacate her apartment approaching, Flora says she started considering renting a truck and asking friends to help.
“I probably have to go to U-Haul and get a huge truck,” she says. “Hopefully I have friends around who will be able to help me move all of my stuff.”
The thought of having to move everything herself after spending days waiting for movers left her visibly frustrated.
“How the f— are we going to do that?” she asks viewers.
By the end of the video, Flora urges others to avoid hiring the company altogether.
“Do not move with All My Sons Moving Company,” she says. “They are awful. Please make this viral so that nobody uses them again. They should not even be a business.”
Viewers Share ‘All My Sons’ Horror Stories Of Their Own
In the comments section, several viewers said Flora’s experience didn’t surprise them.
“OMG they quoted me and my roomate $400 and we ended up paying $1700,” one user shared.
Another commenter said they remember an experience from long ago. “Used them 22 yrs ago- they arrived late, took their sweet time, took a 2 hour lunch break and then when the job ended the quote doubled,” they wrote. “Worst movers ever!”
A third advised, “Send a message to the Better Business Bureau. I got a full refund.”
Have Other ‘All My Sons’ Clients Experienced Something Similar?
On its TrustPilot page, All My Sons holds a 3.7/5 score, with 41% of its nearly 2,000 reviews being 1-star.
One reviewer said the company damaged a sentimental antique clock and only offered them $900 in damages. They claim they paid $1,000 more than their initial quote and that the damages were closer to $3,350.
Another reviewer complained about the final price being much higher than the original estimate.
“Their business model is built on bait and switch,” they wrote. “They get you to book with them for a lower price then you end up paying a lot more than what was agreed upon because they leave you with no choice.”
Negative reviews like these also appear on platforms such as ConsumerAffairs and Yelp.
She Shares An Update
In a recent follow-up video, Flora reveals the movers did eventually show up around 5pm and moved her belongings, though not without another issue.
Standing inside her now-empty apartment, she says the movers accidentally locked themselves out of the moving truck, with all of her belongings inside. At the moment of filming, she says they still hadn’t found a solution.
“Genuinely cannot even fathom this is real life,” she wrote in the video’s text overlay.
@maincharacter1.0 I don’t know what to do yall. NIGHTMARE moving situation!! DO NOT ever use All My Sons Moving Company!!!!! Huge waste of my time, energy, and money @allmysonsmoving @All My Sons Moving & Storage @allmysonsmovingco #movinghorrorstory #movingscam #movingout #allmysonsmoving #movingstory
BroBible reached out to the company via email and Flora via TikTok messages for comment.