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Social media can be tough. It’s one thing if your personal Twitter has a typo account that has a default profile pic and 12 followers. But when a worldwide giant like McDonald’s messes up on Twitter, people take notice. Some McDonald’s social media intern indulged in far too much alcohol on Thanksgiving and then decided to schedule tweets for Friday at 1 in the morning. The errant tweet was definitely noticed. Only hours later, there are nearly 14,000 RTs and over 32,000 Likes of the mistake tweet.
Black Friday **** Need copy and link****
— McDonald's Corporation (@McDonaldsCorp) November 24, 2017
The tweet said “Black Friday” and was followed by a reminder (“Need copy and link”) to include the promo content. Narrator: They didn’t include the promo content. Not exactly the Black Friday deal that people are running to Mickey D’s to gobble up. This is why you don’t let an intern run a Twitter account with more than 164,000 followers. The failed tweet caught the eye of Wendy’s and they promptly dismantled McDonald’s. Wendy’s, which has the undisputed greatest Twitter account of any fast food purveyor, ethered the competition by striking McDonald’s right in their Achilles heel.
When the tweets are as broken as the ice cream machine. https://t.co/esdndK1iFm
— Wendy’s (@Wendys) November 24, 2017
That burn was fresh, never frozen, and so hot it could sear 1,000,000 burgers.
Twitter was not about to let McDonald’s forget about their gaffe and they dragged the fast food company.
Social media managers reading this tweet pic.twitter.com/38cwM4wdNR
— Matt Navarra (I quit X. Follow me on Threads) (@MattNavarra) November 24, 2017
https://t.co/dmgAkFiBxc pic.twitter.com/VXuwvYhVp7
— Framed Posts (@framedtweets) November 24, 2017
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit ..?
— Merrion-Duncan Jones (@Merrion) November 24, 2017
https://twitter.com/VeryFakePhil/status/933944643233951744
McDonald’s was able to transform the fuck-up into a marketing opportunity. Pretty, pretty suave save.
When you tweet before your first cup of McCafé… Nothing comes before coffee. pic.twitter.com/aPJ2ZupS9b
— McDonald's Corporation (@McDonaldsCorp) November 24, 2017
McDonald’s never deleted the original erroneous tweet, begging the question if it was done on purpose. The fast food giant certainly got much more attention and engagement on the mess-up than some regular McDonald’s tweet. This is the second social media blunder by McDonald’s since March, when someone tweeted at President Donald Trump from the official McDonald’s Twitter account.