‘I Wonder How Many Paid Extra Without Noticing’: Woman Spends $108 At Walmart. Then The Self-Checkout Charges Her $193

Checking over your receipt might seem paranoid. There’s no way the computers are going to get it wrong, right?

But one woman’s vigilance at Walmart’s self-checkout potentially saved her nearly $90, and now she’s wondering how many others weren’t so lucky.

Woman Catches $85 Price Difference

In a trending video with more than 6,000 views, a Walmart shopper (@nobrasallowed) shares what she calls a “suspicious” experience at the self-checkout that nearly cost her an extra $85.

After scanning all her items, the self-checkout screen displayed a total of $108. But when she inserted her card to pay, something wasn’t right.

“I went and put my card in the little reader, and I noticed that the card reader said a $193,” she says in the video.

She quickly removed her card before the payment could process. The self-checkout screen still showed $108, but the card reader was demanding $193, an $85 difference.

“Grabbed a girl. She couldn’t fix it, and so she, like, saved my transaction and checked me out on different registers, so they fixed it,” she explains.

But @nobrasallowed couldn’t shake the unsettling question.

“I don’t know if I would have ended up paying that if it actually would have gone through or not. But just be careful going through checkout this year with things. It’s a little bit sketchy, might have just been a glitch, but just something to be aware of,” she says.

In the caption, she adds a warning for other shoppers.

“Walmart felt a little fishy today. Maybe just a glitch. Be on the lookout and take extra care!” she wrote.

Walmart’s History Of Checkout Pricing Issues

This incident isn’t isolated. Walmart has faced multiple technical glitches and lawsuits related to pricing discrepancies at checkout.

Bloomberg reported that Walmart acknowledged overcharging customers at more than 1,600 stores due to a technical failure in mid-March. The glitch prevented correct pricing data from reaching self-checkout kiosks for days, affecting thousands of items, including food and clothing.

Walmart spokesperson Mischa Dunton told the outlet that more than 80% of overcharged customers were reimbursed, and the company didn’t pursue undercharges. The average overcharge was 1.88% of the total basket size for affected customers.

According to KIRO 7 News, Walmart also agreed to pay $45 million in January 2024 to settle a class-action lawsuit alleging the retailer overcharged shoppers for bags of citrus fruit and some meat, poultry, and seafood products sold by weight. The company denied any wrongdoing.

Christopher Peterson, a former attorney with the U.S. Consumer Financial Protection Bureau, told Bloomberg that verified overcharges would be “clearly illegal under the consumer protection laws of just about every state and the federal government.”

“Because Walmart is such a large retailer, even a small mistake like this can cause millions and millions of dollars of illegal overcharges,” Peterson said.

Commenters React

“You ever notice these ‘accidents’, ‘glitches’ never give us items for less or free,” a top comment read.

“That’s such a huge difference!!!! I wonder how many people paid extra without realizing it,” a person said.

“They’re robbing us blind if we don’t catch it !!!! That’s NOT our job!!!!” another wrote.

BroBible reached out to @nobrasallowed for comment via TikTok direct message and comment and to Walmart via contact form.