Netflix’s Customer Service Did Something AWESOME For A Marine Deployed In Afghanistan

We all know that Comcast’s customer service is the worst thing in the world. The many, many, many, many, many documented horror stories are almost comical at this point. But this story will renew your faith in humanity — or at least customer service. It comes from sworn Comcast nemesis Netflix.

Earlier today The Chive made an innocent-enough post about why Netflix’s customer service is the exact opposite of Comcast. The Chive posted it on their Facebook page where a Marine veteran shared this story about Netflix when he was deployed in Afghanistan.

It starts out pretty crappy — a customer service rep said something completely out of line. But in the end, justice was served and everyone’s day was made.

Bro move, Netflix. Never change.

Brandon Wenerd avatar
BroBible's publisher and a founding partner, circa 2009. Brandon is based in Los Angeles, where he oversees BroBible's partnership team and other business development activities. He still loves to write and create content, including subjects related to internet culture, food, live music, Phish, the Grateful Dead, Philly sports, and adventures of all kinds. Email: