Fanatics Customer Support Inadvertently Offers To Replace An MLB Player’s Terrible Jersey

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Fanatics is currently one of the biggest names in the sports apparel space in spite of the glaring quality issues that are practically synonymous with the brand at this point, and one of its representatives accidentally admitted a jersey that was given to a real, actual MLB player left a lot to be desired.

If you’re a sports fan who’s purchased branded apparel over the past few years, there’s a good chance you’ve bought it via Fanatics, which has established a burgeoning monopoly in that particular space courtesy of the licensing deals it’s cut with the leagues that comprise North America’s “Big Four” as well as NASCAR, Formula 1, and the MLS.

As of 2022, Fanatics was valued at over $30 billion courtesy of its stranglehold on sports merchandising. While that number proves it’s doing something right, it’s nonetheless been subjected to plenty of criticism courtesy of many customers who’ve fallen victim to shoddy materials and inexplicable printing errors.

That issue was thrust into the forefront when MLB teams began to arrive for spring training this month only to be greeted by uniforms teeming with problems to the point where the player’s union decided it needed to intervene (it’s obviously worth noting Nike is responsible for the design of the jerseys, but Fanatics is tasked with actually producing them).

On Tuesday, the Mariners inadvertently exposed one of the many issues with the current duds when they posted a video of catcher Cal Raliegh rocking a pair of seemingly see-through pants.

However, he’s not the only member of the team who’s run into an apparel issue.

Second baseman Michael Chavis hopped on social media to share a picture of the jersey he was given, which featured some suspect lettering and an even more disastrous pressing of his number.

That photo made its way to Twitter and eventually caught the attention of a Fanatics customer service agent named Kyle, who admitted the company “dropped the ball” on the jersey that was provided to a professional baseball player in a now-deleted reply.

That’s a rough look for Fanatics.

Connor Toole avatar and headshot for BroBible
Connor Toole is the Deputy Editor at BroBible. He is a New England native who went to Boston College and currently resides in Brooklyn, NY. Frequently described as "freakishly tall," he once used his 6'10" frame to sneak in the NBA Draft and convince people he was a member of the Utah Jazz.