Via iStockphoto / @liftwithlipp TikTok
A Starbucks customer has gone viral after their braised rib grilled cheese sandwich didn't meet her expectations.
When you’re having a bad day, good food can be your only salvation. But after one woman’s Starbucks braised short rib grilled cheese tasted of disappointment, she decided to call out the company.
The TikTok shows a deconstructed sandwich on one of the company’s napkins. On one slice of bread is a flake of meat that takes up about a quarter of it.
The video is accompanied by on-screen text that reads, “When I am already at my limit but Starbucks thinks this qualifies as a braised short rib grilled cheese.”
Tagging Starbucks in the video description, TikTok user Ashley (@liftwithlipp) address them directly. “Hey Starbucks…” she writes. “Where is the rest of the short rib?”
The TikTok has amassed 488,400 views.
BroBible reached out to Ashley via TikTok and to Starbucks via email.
Customers Have Had Mixed Experiences With The New Sandwich
The sandwich was launched in early November as part of Starbucks’ holiday menu. Some who have already tried the new sandwich agreed it was sub-standard.
“Mine was good maybe try a different Starbucks that doesn’t hate their job,” one said.
“One of the employees definitely stole some meat from you to make themselves a sandwich earlier,” a second speculated.
“My coworker and I had this today,” a third shared. “Ours looked like a sandwich, they did you dirty.”
A fourth admitted, “Mine wasn’t that bad, but I was super disappointed… I was so looking forward to it.”
Others commenters sided with Starbucks. “This isn’t on the baristas,” a fifth wrote. “Aren’t these prepackaged?”
“Did you show them this or? Like what do you want us to do about it lol I’m sure they’ll replace it” a sixth said.
Starbucks Protein Portions
If you’re feeling a sense of deja-vu, that’s probably because Starbucks went viral for a similar issue recently. In a TikTok, user Binkbadd (@binkbadd) shared her disappointment over her bacon and Gouda Starbucks sandwich.
She showed her sandwich, which she got via the Starbucks drive-thru, to the camera. Underneath the bun were just three smallish rashers of bacon.
As she discussed her disappointment over the phone in her car, she returned the sandwich to the employee and got a refund. After comparing the sandwich she got to the one that was photographed on the drive-thru menu, she returned to it.
She told the staff member that she was returning to get a cookie because there was a “hole” in her stomach where the sandwich should be. In response, they made her another sandwich. Binkbadd accepted the sandwich while the person over the phone said, “You gotta be stopped.”
That video has amassed over 100,000 views.