McDonald’s serves a customer a raw burger. He wants his money back. This should be a simple transaction, but instead he turns into a whiny little bitch in the drive-thru.
This is the rare occasion when someone films an encounter, posts it online, and is completely in the wrong. I seldom side with an employee in these incidents because they’re usually inconsiderate and unreasonable. This woman was courteous, explained store policy, and immediately refunded the money for the returned item.
McDonald’s policies might different in a world with no fraud. Unfortunately we don’t live on Fantasy Island. His story doesn’t even makes sense. He was so mad that his burger was raw that he threw his chicken sandwich away? Not wanting to eat it is understandable. I wouldn’t either. But if you’re going to pack up your burger and head back to the store, why would you throw the other stuff in the garbage and just keep one item? To call that stupid is an understatement.
“I know this is going to sound bad, but…” That’s when you knew this guy’s claim was completely bullshit. And saying it doesn’t matter what store policy is and, “I don’t care who’s right or who’s wrong,” just proves that he knows he’s wrong. He’s going to get his 15 minutes of YouTube fame, and that’s about it. I’ll be going to McDonald’s for lunch today and high-fiving every employee purely out of spite for him.