my gchats are going to multiple people when i try to gchat one person. THIS IS A TERRIFYING SITUATION.
— laura royden (@roydraging) September 26, 2013
Google acknowledged the problem at 5:30 with this message: “At this time Google Talk is not functioning correctly and we are continuing to work to restore full functionality.” A spokesman later emailed BetaBeat to say, “There was an issue today that affected some people using Google’s instant messaging services. We have since identified the problem, stopped it from recurring, and are currently applying a fix. We’re very sorry to anyone affected … We aren’t commenting on the issue further at this time.” Whew.