Alabama Woman Orders Fried Chicken Sandwich At LongHorn Steakhouse. Then She Takes A Bite And Sees What’s Inside: ‘Are You Serious?’

A woman in Alabaster, Alabama, expected a crispy fried chicken sandwich when she stopped at LongHorn Steakhouse. Instead, she says she took a bite and was disgusted.

“Are you serious?” was the apparent reaction of Jocelyn (@jocimtz19) after she realized her fried chicken sandwich wasn’t properly cooked.

Posting her misfortune on TikTok, the experience quickly became a talking point online, with commenters divided between criticizing the restaurant, defending the location, and making jokes about the unfortunate meal.

LongHorn Steakhouse Customer Discovers Raw Chicken

Jocelyn ordered a fried chicken sandwich at a LongHorn Steakhouse in Alabaster, Alabama, according to her video. After taking a bite, however, she noticed that the chicken inside appeared to be raw and had not been cooked properly.

That is more than a disappointing restaurant experience. Undercooked chicken can pose a serious food-safety risk, as raw poultry can carry harmful bacteria such as Salmonella and Campylobacter.

The Centers for Disease Control and Prevention recommends cooking chicken to an internal temperature of 165 degrees Fahrenheit to kill harmful germs.

In other words, this isn’t a situation where someone should simply scrape off the breading and keep eating.

What Should You Do If Your Chicken Is Raw At A Restaurant?

If you bite into chicken at a restaurant and discover that it is raw or undercooked, stop eating it immediately. Don’t try to cook it yourself or take another bite to see whether the rest of the chicken is done.

Instead:

• Stop eating the chicken.
• Take photos or video of the food, particularly if you’re documenting a complaint (Jocelyn’s video would work).
• Let the restaurant manager know what happened.
• Ask the restaurant to address the issue and, if appropriate, request a refund.
• Keep your receipt and other relevant information about the meal.
• If you become sick afterward, contact a health care professional.
• If you believe the restaurant served unsafe food, you can also report the incident to the appropriate local health department.

Comments Defend The Alabaster LongHorn Steakhouse

Not everyone in the comments blamed the restaurant.

Several people said they had eaten at the Alabaster LongHorn Steakhouse and had never experienced bad service there.

Others poked fun at the situation, while some commenters turned their attention toward the restaurant industry’s reliance on prepared or distributed foods.

A few people claimed the food was essentially prepackaged “Sysco” food, referencing one of the country’s largest food-service distributors.

However, social media comments alone don’t establish that a particular LongHorn Steakhouse menu item is supplied by Sysco or that the restaurant’s food is entirely prepackaged.

Raw Chicken Is A Serious Food-Safety Concern

Regardless of where the chicken came from, raw poultry shouldn’t be served to customers.

And while one customer’s experience doesn’t necessarily mean every meal served at the restaurant is unsafe, it does serve as a reminder to pay attention to what you’re eating—especially when it comes to poultry.

For the Alabaster woman, what was supposed to be a simple fried chicken sandwich turned into something she probably won’t forget anytime soon.

And judging by the reaction online, neither will the commenters.

Jocelyn and LongHorn Steakhouse did not immediately respond to BroBible’s request for comment.