Via iStockphoto / @olliebubs09 TikTok
One Cheesecake Factory customer noticed something strange about his last cheesecake slice order. Did the cheesecake slices get smaller?
The Cheesecake Factory offers an extensive menu that has practically anything you could desire on it. Not only are there seemingly endless options, but the chain has been known to offer large portions as well. That’s why one customer was recently let down by the size of his cheesecake—a cheesecake that cost him a whopping $13.
“They rippin us off,” the on-screen text of Oliver’s (@olliebubs09) video reads. The clip has garnered 382,200 views.
Shortly after securing his to-go bag, Oliver says he noticed the bag was a little light. “I just left The Cheesecake Factory, and I was carrying my bag to the car. … As I’m carrying the bag, I noticed it was quite light,” Oliver begins.
So when he got in his vehicle, Oliver examined his order.
“This bag feels like there’s nothing in it for me to have,” he says.
To his surprise, the piece of cheesecake he received is a small slice. “Look at this. $13. $13,” he vents.
The container has a small piece of cheesecake with cherries and two piles of whipped cream. Oliver is confused about the container choice and reflects how it used to be filled to the brim. “There was a time when this cheesecake completely filled this container,” he shares.
Oliver calls out the random pile of whipped cream taking up half of the container.
“The nerve to put a dollop of whipped cream all the way over here to make it seem like the container is full. This is garbage. Cheesecake Factory do better,” he concludes.
‘I Know You Ate That Mad’
Viewers in the comment section couldn’t believe that Oliver was charged $13 for a slice that size.
“The pieces used to be so big you could eat on it for 2 days. They are wrong for that,” one TikTok commenter wrote.
“That’s a sample,” another added.
“I know you ate that mad,” a third chimed in.
Others suggested going to Walmart or Kroger’s for a box of frozen Cheesecake Factory cheesecakes.
“I would have went back and asked for my money back. I would’ve headed straight to Walmart,” one wrote.
“Could’ve gone to Walmart or Kroger and got you a cute little sampler for under $8,” another commented.
“They’re selling us the frozen ones out of Walmart, and not the original,” a third said.
Have The Portions At The Cheesecake Factory Shrunk?
Oliver isn’t the only Cheesecake Factory customer to accuse the chain of shrinking its cheesecake slices. A man who goes by King Meel (@kingmeel93) on social media shared his disappointment with the red velvet cheesecake slice he received.
“This is missing some inches in girth,” he says. “You shrunk the cheesecake dramatically. You changed the case dramatically. Did you change the recipe?” he questioned the chain after receiving his slice.
And TikTok user Abby (@abby_vet_journey) is a Cheesecake Factory loyal customer who drives 20 minutes to get to her nearest one. She was left similarly disappointed with the Linda’s Fudge Cake slice she received.
Customers on Reddit have aired out similar complaints.
“They’re definitely smaller! I remember getting massive slices and not being able to finish them in one sitting and having to split it up over a day or two,” one claimed.
“Especially to-go slices. I used to work in the bakery and we were always told to plate the big slices and send out the smaller ones on to-go orders,” one alleged employee claimed.
“The cheesecakes used to have 8 slices in each. Now it’s 12 slices for each,” another alleged worker said.
When shrinkflation hits, the portions get smaller while the price remains the same or even goes up. Customers are understandably irritated when they feel they used to get more bang for their buck seemingly everywhere.
BroBible has reached out to The Cheesecake Factory via email and to Oliver via direct message.