Amazon Driver Pulls Up To House. Then He Sees The ‘Customer Request.’ Viewers Think He Should Pull A Malicious Compliance Move

house in a large yard (l) man shares delivery experiences (c) Amazon delivery truck (r)

Via iStockphoto / @cjtheboss0914 TikTok

An Amazon delivery driver debated what to do when he encountered a long driveway, and the customer request restricted his delivery.


Amazon delivery drivers are on tight schedules, as they have hundreds of packages they need to deliver a day. So any customer delivery requests can have a significant impact on their schedules. One Amazon delivery driver experienced an inconsiderate customer request, which made viewers encourage him to pull a malicious compliance move.

In a TikTok with over 325,400 views, CJ (@cjtheboss0914) showcases the absurdity of the customer request he got.

“Y’all listen, I’m really not trying to [complain], but this is another one right here,” CJ begins.

While stepping out of the Amazon delivery truck, he reads the customer request.

“Do not step on my grass and do not go on my driveway,” he shares.

The driveway is a long, windy road that wraps around and is accompanied by trees. The house is over 100 yards away, and he was instructed to not step on the grass or go down the driveway.

“Dude, that driveway wraps all the way around there to the side of the house where the basketball hoop is,” he says.

The Amazon delivery driver is unsure how to deliver the package without stepping on the grass or driving down the driveway.

“Like, what?” he concludes.

“These Amazon requests are getting CRAZY!” the on-screen text reads.

UPDATE: CJ clarified in a comment to BroBible that “it was just a venting video and everything was figured out.”

‘Unable To Deliver’

Viewers in the comment section offered suggestions on how to handle customer requests like this.

“You are making this harder than it has to be. Drop it at the beginning of driveway and move on,” one TikTok commenter wrote.

“So drive on the grass,” a second joked.

“Once I saw ‘do not go on my driveway’ it would’ve got left at the end of the driveway,” a third said.

Others reminded CJ to remember the Amazon training.

“Amazon literally states if you must walk an unreasonable amount than it can’t be delivered,” one commented.

“Remember your training. The maximum safe distance to walk for a delivery is 7 van lengths,” a second recalled.

How Much Do Amazon Delivery Drivers Walk A Day?

Being an Amazon delivery driver is not for the weak. Drivers are expected to deliver hundreds of packages on a daily basis while battling apartment complex stairs, weather, and traffic to ensure two-day delivery is done. Some think this job is purely just driving, which is far from the case.

The amount of miles each Amazon delivery driver will walk will depend on the area they service. One 55-year-old Amazon delivery driver shared he walks up to 10 miles a day. On a daily basis, he deals with the possibility of a rolled ankle, blown out knees, or dog bites.

Some drivers report walking seven to nine miles a day. On top of that, delivery shifts are 10 hours a day. While many believe the walking part isn’t the bad part, it’s the motion of getting in and out of the van that is taxing on the body.

“Walking is meaningless. It’s hauling your butt up and down out of the driver’s seat and in and put of the van that gets you. Plus stairs,” one driver shared on Reddit.

So getting a request to walk down a long driveway adds salt to the wound. Those extra steps add up over time, which is understandable why some drivers disregard unreasonable customer requests.

BroBible has reached out to CJ by TikTok direct message and a comment on the post as well as to Amazon by email.

Steve Ecker
Steve Ecker is a freelance reporter based in Texas. He has an extensive background in consumer marketing and is also an artist running Get Lost Collages. On the weekends, you can catch him coaching youth soccer in the greater Austin area.
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